CONTACT INFORMATION
Toll Free Phone/Fax (Canada): 877-607-4446
Toll Free Phone/Fax (USA): 877-223-0343
Local/International Phone: +1 705 725 1112
To Send Us a message, use the “New Support Ticket” link above, or click on the Contact link on the upper left of each page on our website, or the "Get Support" tab on the lower right side of the screen
MAILING/SHIPPING ADDRESS
Contact Customer Service for information on the appropriate location address to send returned goods or correspondence. All returns must have a valid RMA label attached, please request one prior to returning any product to our warehouse. See our USA Returns Policy or Canadian Returns Policy for more detail
HOURS OF OPERATION
May to October
Mon - Fri: 9:00am to 8:00pm
Saturdays: 10:00am to 4:00pm
Sundays/Holidays: Closed
November to April
Mon - Fri: 9:00am to 5:00pm
Saturdays/Sundays/Holidays: Closed
NOTE: All Times are Eastern Time (US/Canada)
PICKUPS
Sorry, because of internet fraud, we do not offer customer pickups at our warehouses. All items are shipped promptly from 12 Warehouses across North America. Most orders over $99.00 are shipped free of charge.